Warranty and Returns
At Alpha Rings, we are committed to providing the highest quality rings and exceptional customer service. As a demonstration of our confidence in the superior craftsmanship of our products, we offer a lifetime warranty against defects.
Defects Coverage:
Our lifetime warranty covers any defects arising from faulty materials or workmanship. If you experience any issues related to these factors, please contact our customer support team at info@alpharings.com or 1-317-750-0848. We will be more than happy to assist you and ensure that your concerns are promptly addressed.
Damages Exclusion:
It's important to note that our warranty does not cover damages caused by accidents, misuse, abuse, or natural wear and tear. Additionally, any unauthorized modifications or repairs performed by third parties will void the warranty.
Returns:
We understand that sometimes a ring may not meet your expectations. If, for any reason, you are not completely satisfied with your purchase, we accept returns within 30 days from the date of purchase. Please ensure that the ring is in its original condition (unworn and undamaged), with all tags and packaging intact.
For returns initiated after the initial 30-day period, we kindly ask that you contact our customer support team beforehand for approval. Returns beyond this period are subject to our discretion.
Resizing:
We want you to have the perfect fit. If you find that your ring requires resizing, just send it back and we will be more than happy to get you one that fits. To be eligible for resizing, the ring must be in its original condition (unworn and undamaged), with all tags and packaging intact. Please contact our customer support team to initiate the resizing process.
Contact Us:
For any inquiries regarding warranty, returns, or resizing, please reach out to our customer support team at info@alpharings.com or 1-317-750-0848. We are here to assist you and ensure that you have a positive experience with Alpha Rings.
"I bought the Dominator for my husband and he absolutely loves it. The meteorite design is unique just like he is. Perfect!"
- Sarah M